Help CentreYou can't automatically request for your assessment to be re-marked. If you wish to formally Appeal, you may do so in respect of the decisions of your final result and/or the feedback given on assessed work only; an Appeal may only be made within 20 working days of receipt of final grades for a qualification, and on grounds alleging one or more of the following:
1) That there exists, or existed, circumstances affecting the learner’s performance of which, for good reason, the Assessment Board may not have been made aware when the decision was taken, and which might have had a material effect on the decision. Learners who wish to appeal on such grounds must give credible and compelling reasons with supporting documentation explaining why this information was not made available prior to the decision being made.
2) That there had been a material administrative error or procedural irregularity in the assessment process or in putting into effect the regulations for the programme of study of such a nature as to cause significant doubt as to whether the decision might have been different if the error or irregularity had not occurred. Learners wishing to appeal on these grounds should present their appeal with evidence of the error or irregularity accompanying their claim.
3) That there is evidence of prejudice or bias or lack of proper assessment on the part of one or more of the examiners. Learners are not permitted to use these grounds simply because they are dissatisfied with their grade. Evidence of bias or lack of proper assessment must accompany their Appeal. An Appeal which questions the academic or professional judgement of those charged with the responsibility for assessing a learner’s academic performance or professional competence will not be permitted.
Should you wish to Appeal, it is important you read the full CLTi Appeal guidelines. All Appeals must be submitted using the Appeal form and appellants must make it clear which of the above grounds applies to their case. Appeals submitted without that information or supporting evidence will automatically be rejected.